Frequently Asked Questions

Everything You Need to Know About CI Bearings

At CI Bearings, we strive to provide clarity and support to our customers. Our FAQ section is designed to address common inquiries regarding our products, including specifications, modifications, and shipping details. Whether you are looking for information on our deep groove ball bearings or need assistance with your order, we are here to help. Browse through our frequently asked questions to find the answers you need to ensure a smooth experience.
What types of bearings does CI Bearings offer?

CI Bearings specializes in a wide range of bearings, including deep groove ball bearings, angular contact bearings, and thrust ball bearings. We also provide custom modifications to meet specific application needs.

How can I place an order?

You can place an order directly through our website by selecting the desired products and following the checkout process. Alternatively, you can contact our sales team for assistance in placing an order.

What materials are used in your bearings?

Our bearings are manufactured using high-quality materials such as chrome steel, stainless steel, and plastic. This ensures durability and reliability across various applications.

Do you offer custom modifications for bearings?

Yes, we provide custom modifications for our bearings based on your specifications. Please contact our team to discuss your specific requirements, and we will work with you to deliver a tailored solution.

What is the typical lead time for orders?

The lead time for orders varies based on the specific products and modifications requested. Generally, standard products ship within 5-10 business days, while custom orders may take longer. Please reach out for an estimated delivery time.

Do you offer any warranty on your products?

Yes, CI Bearings offers a warranty on all our products to ensure customer satisfaction. The warranty terms may vary depending on the product, so please refer to our warranty policy or contact our support team for details.

How do I maintain my bearings for optimal performance?

Regular maintenance is essential for optimal performance. Ensure that bearings are adequately lubricated, kept free from contaminants, and regularly inspected for signs of wear or damage. Refer to our maintenance guide for more detailed information.

Can I return a product if it doesn't meet my needs?

Yes, we have a return policy that allows customers to return products that do not meet their expectations within a specified timeframe. Please check our return policy for specific details and instructions.

What industries do you serve?

CI Bearings serves a variety of industries, including automotive, manufacturing, aerospace, and robotics. Our versatile products cater to different applications, ensuring reliable performance across sectors.

How can I contact customer support?

You can reach our customer support team through our contact form on the website, via email at info@cibearings.net, or by phone at +44 12345678. We’re here to assist you with any inquiries you may have!